I was able to enter a ‘Partner ID’ again and Connect to the remote computer to view the screen and solve the issue. At least that was the case on my computer.Ĭhange that option to ‘full access’, and click OK to save.
You should see a yellow shield there and ‘Deny outgoing remote control sessions’ selected. Then scroll down to the option ‘Access Control’. Go to your advanced options, and enable those by clicking ‘Show advanced options’, because for some reason Teamviewer does not want you to see that immediately, but instead read the manual first before making any changes 🙂 …now tell me, really, who does that?!Īnyway, it turned out an advanced setting was mysteriously changed between today and the last time I used the program to connect to another computer. The “Ready to connect (secure connection)” you see at the bottom of the window is also a little misleading there, because it does not want to connect at all! Even the box on the top ‘insert partner ID’ did allow me to enter a number, but expecting that number to be added to the list, the ‘Connect’ option there did not do anything either. The option ‘Connect’ was just greyed out, not being able to enter an ID.
Today it was Teamviewer not giving me the option to connect to a remote PC to simply view their desktop and help the person with an issue they were facing. What a week… sometimes things just keep going wrong for no reason.
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